Terms of Service

• "Platform" — the LeadGen AI software, website, API, and services
• "Advertiser" — a business or individual using the Platform to purchase leads or manage advertising campaigns
• "Publisher" — a traffic source or affiliate who supplies leads to the Platform
• "Lead" — an individual consumer whose contact information and service interest is collected and sold through the Platform
• "Lead Buyer Plan" — the $90/month subscription that grants access to purchase leads from our network
• "AI Campaign Manager Plan" — the $299/month subscription for AI-powered advertising management services on the Advertiser's own ad platform accounts
• "Wallet" — the pre-funded balance held in your LeadGen AI account used to pay for leads and platform fees
• "Management Fee" — a fee of 10–15% of advertising spend charged to Advertisers on the AI Campaign Manager Plan

2.1 Lead Buyer Plan ($90/month)

The Lead Buyer Plan provides Advertisers access to purchase pre-qualified leads from our network of publishers and our own advertising campaigns. Leads are delivered in real time or on a scheduled basis based on the Advertiser's campaign configuration. Each lead is charged from the Advertiser's Wallet at the applicable rate for the lead type (real-time, fresh, or aged). The $90/month subscription is required to access any leads — no leads are delivered without an active subscription.

2.2 AI Campaign Manager Plan ($299/month)

The AI Campaign Manager Plan is an advertising management service for businesses that want to advertise their own products or services using our AI-powered platform. This plan is not a lead purchase service — it is an advertising technology and management service. Under this plan:

• You connect your own advertising accounts (on external ad platforms) to our platform via OAuth
• Our AI system creates ad copy, video creatives, targeting configurations, and campaign structures
• We publish and manage advertising campaigns on your connected accounts on your behalf
• Your advertising budget is spent directly from your external ad platform accounts — LeadGen AI does not hold or control your ad platform funds
• A Management Fee of 10–15% of your advertising spend is deducted from your LeadGen AI Wallet
• Leads generated from your campaigns are delivered to your LeadGen AI dashboard and charged from your Wallet

Important: The AI Campaign Manager Plan is exclusively for advertising your own business, products, or services. It is not for reselling advertising services to third parties or for any use that violates the terms of the connected external ad platforms.

2.3 Publisher Program

Publishers may apply to supply leads to the Platform. Approval is at our sole discretion. Publishers must comply with all applicable laws regarding lead generation, consent collection, and data privacy. Publisher payouts are calculated based on lead acceptance rates and quality scores, and are paid according to agreed payment terms (Net-15 or Net-30).

3.1 Wallet Requirements

Advertisers must maintain a minimum Wallet balance of $200 to activate or maintain active campaigns. If your Wallet balance falls below $0, all active campaigns will be automatically paused until the Wallet is funded again.

We strongly recommend a starting Wallet balance of $500 or more for optimal results. Most Advertisers begin seeing measurable results (first conversions or qualified callbacks) within their first 10–15 leads. A $200 balance provides approximately 6–7 real-time leads — which may be insufficient for statistical significance. A $500 balance allows for a meaningful test period across multiple lead types and geographic areas.

3.2 Subscriptions

• Subscriptions are billed monthly via Stripe on the date of activation
• Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date
• Subscription fees are non-refundable once the billing period has started
• Cancellation of subscription immediately suspends access to leads and campaign management

3.3 Wallet Deposits and Refunds

• Wallet funds are non-refundable once spent on leads or management fees
• Unspent Wallet balances may be refunded upon account closure, subject to a 30-day review period for any pending disputes
• Deposits are processed via Stripe. LeadGen AI does not store your payment card information

3.4 Management Fees (AI Campaign Manager Plan only)

The Management Fee is 10–15% of total advertising spend processed through connected ad platform accounts during each billing period, as determined by the platform's campaign reporting. Management Fees are deducted from your LeadGen AI Wallet. If your Wallet balance is insufficient to cover Management Fees, campaign management will be suspended until the balance is replenished.

LeadGen AI delivers leads from real-time Facebook Lead Forms and partner ad platforms. By purchasing leads you acknowledge the following rules, which apply to all Advertisers regardless of plan tier.

4.1 No Cash Refunds.

LeadGen AI does not issue cash refunds for purchased leads or subscription fees. Leads are delivered in real time from third-party ad platforms and are a perishable product. Instead of cash refunds, eligible complaints are resolved through our Replacement Credit Policy described below.

4.2 Replacement Credit — Real-Time ($30) and Fresh ($25) Tiers.

If a delivered lead has both an invalid email and an invalid or disconnected phone number, you may report the lead within seven (7) days of delivery by submitting a replacement request from your dashboard or emailing support@leadgenai.space with the lead ID and screenshots of the delivery failures.

Eligible reports receive one (1) replacement lead credit, which is automatically applied to your next matching delivery at no additional charge. Credits are not transferable, not redeemable for cash, and do not expire while your subscription remains active.

4.3 Verified Tier ($40).

Verified leads are pre-checked with a carrier-lookup service before delivery to confirm a valid, active mobile or landline number. If the phone number nonetheless fails within seven (7) days of delivery, the same Replacement Credit described in Section 4.2 applies.

4.4 Aged Tier ($10).

Aged leads (30–90 days old) are sold as-is, final sale. No replacement credits or refunds of any kind apply to aged leads, in acknowledgement of the reduced price.

4.5 Exclusions.

The Replacement Credit Policy does not apply to any of the following:

• Leads that answer the phone or email but decide not to purchase (non-conversion is not a quality defect)
• Leads who change their mind after providing consent
• Leads where only the email is invalid but the phone is reachable (or vice versa)
• Leads reported more than seven (7) days after delivery
• Leads where the Advertiser failed to attempt contact within the 7-day window
• Aged tier leads (see Section 4.4)
• Subscription fees and platform management fees, which are non-refundable once charged

4.6 Ramp-Up Period.

New Advertisers acknowledge that lead delivery typically begins between three (3) and five (5) days after activation, while the Facebook or other ad platform completes its initial learning phase. Low lead volume during this ramp-up period is expected and is not grounds for a credit or refund.

4.7 Dispute Process.

All replacement credit requests must be submitted through the dashboard "Report Lead" function or by email to support@leadgenai.space. LeadGen AI will review each request within 3 business days and notify you of the decision. Decisions are final and binding, consistent with the dispute resolution terms in Section 11.

By using the LeadGen AI Platform to receive or contact leads, you agree to:

• Only contact leads using TCPA-compliant methods, including obtaining and honoring opt-out requests
• Only contact leads between 8:00 AM and 9:00 PM in the lead's local timezone
• Include opt-out language in all automated text messages ("Reply STOP to unsubscribe")
• Maintain records of your contact attempts with leads for a minimum of 5 years
• Comply with all applicable state and federal telemarketing laws, including the National Do Not Call Registry
• Not resell, re-list, or share leads with third parties without the lead's express consent

LeadGen AI is not liable for TCPA violations, fines, or legal actions arising from an Advertiser's or Publisher's contact methods or practices. Each user is solely responsible for their own compliance with applicable law.

You may not use the Platform to:

• Generate, purchase, or use leads for illegal products or services
• Contact leads outside permitted hours or without valid consent
• Scrape, export, or resell leads in bulk to third parties
• Submit fraudulent, fabricated, or synthetic leads as a Publisher
• Attempt to reverse-engineer, copy, or circumvent any Platform functionality
• Use the AI Campaign Manager to manage advertising for businesses other than your own without explicit written permission from LeadGen AI
• Violate the terms of service of any connected external ad platform (Facebook, TikTok, Google, etc.)
• Engage in any deceptive or misleading advertising practices

7.1 Your Ad Accounts

By connecting your external advertising accounts to the Platform, you grant LeadGen AI permission to create, manage, pause, modify, and delete campaigns on your behalf. You remain the account owner and retain full responsibility for all activity on your ad platform accounts. LeadGen AI acts as your authorized agent, not as the account owner.

7.2 Ad Spend

Your advertising budget is controlled by you and charged by the external ad platforms directly. LeadGen AI does not bill you for ad spend — we only charge the Management Fee based on reported spend. You are responsible for setting and monitoring budget caps on your ad platform accounts.

7.3 AI-Generated Content

Ad copy, creative briefs, video scripts, and targeting recommendations are generated by AI. You are responsible for reviewing and approving content before it is published. By enabling automated campaign publishing, you authorize LeadGen AI to publish AI-generated content to your ad accounts without prior review of each individual ad. LeadGen AI is not liable for ad copy that violates platform policies or results in account suspension by an external ad platform.

7.4 Campaign Results

LeadGen AI does not guarantee specific advertising results, lead volume, cost per lead, or return on ad spend. AI optimization improves over time with data — results during the first 30 days may differ from results in subsequent months.

LeadGen AI may suspend or terminate your account immediately and without notice if you:

• Violate any provision of these Terms
• Submit fraudulent leads or payment information
• Engage in chargebacks or payment disputes without first contacting us
• Use the Platform for any illegal purpose
• Allow your account to accumulate unpaid fees

You may cancel your account at any time by contacting support@leadgenai.com. Cancellation stops future billing but does not result in refunds for the current billing period or spent Wallet balances.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEADGEN AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO LEADGEN AI IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) $500.

You agree to indemnify, defend, and hold harmless LeadGen AI, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your violation of these Terms; (b) your TCPA or other legal compliance failures; (c) your use of AI-generated content in your advertising; (d) your connected ad platform account activity.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of the Platform shall first be submitted to good-faith negotiation. If not resolved within 30 days, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in Harris County, Texas. Class action lawsuits are waived to the extent permitted by law.

We reserve the right to update these Terms at any time. We will provide at least 14 days' notice of material changes by email to your registered address. Continued use of the Platform after the effective date constitutes acceptance. If you do not agree to the updated Terms, you must cancel your account before the effective date.

For questions about these Terms:

These Terms of Service constitute the entire agreement between you and LeadGen AI regarding use of the Platform and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions remain in full force.